Тест драйв, HoReCa, Рестораны
Тест драйв: программа лояльности DUNKIN’ DONUTS
This book gives you real-world examples, tips, tools and advice on how to keep your customers coming back. It's fast-reading but packed full of valuable ideas and suggestions you can use right away. Here are some examples of what you'll learn from this book:
* Most important thing you can do to get customers coming back
* Six powerful steps to deliver great customer service
* How to create customer evangelists for your company
* What your customers really want
Now these tools are available to you in this valuable book. Buy this book now, read it today and you could be on your way to increased customer loyalty tomorrow!
Practical tools you can use!, by G. Luzier. September 22, 2008Kevin Stirtz has delivered an excellent and reliable resource. His list of "Remarkable Service Tips" is a true, practical guide for getting results!
Easy Read - Good for People on Tight Schedules, by Kate Zabriskie. July 29, 2008This book is an easy read for people with limited time. You can get through it in less than an hour. There are enough examples in the book that you can easily see how things should work and then figure out how to apply the techniques in your own life. If a book gives me an idea I can really use, its a bargain. This one passes that test.
This is a nice book to read, hold onto, and reference, by JSLogan. June 9, 2008What I like about this book is it's practical - you can read it today and employ ideas in your own business tomorrow. So many books of this type are heavy on strategy, but light on tactical ideas to improve service. Kevin strikes a nice balance between the two.
This is a nice book to read, hold onto, and reference. It makes you think.
This is a nice book to read, hold onto, and reference. It makes you think.
Getting right to the point!, by Wendi Moore-Buysse. June 5, 2008This is not just a "how to" book, it's a book that explains why it works and how it works. The stories Kevin Stirtz tells share his experience and his successes thereby making him an expert in his field.
The couple of hours it takes to read this book makes it worth the while. This is a must read for anyone wanting loyal customers.
The couple of hours it takes to read this book makes it worth the while. This is a must read for anyone wanting loyal customers.
You can implement these tips in your business today..., by Denise O'Berry "author "Small Business Cash flow. May 31, 2008This book by customer loyalty expert Kevin Stirtz is a short read packed with a powerful punch. Kevin's 21 real world lessons in creating more loyal customers can be easily implemented in your business.
In every chapter you'll find a great tidbit that will make you whack yourself on the forehead and say, "Why didn't I think of that?" The practicality of these tips is what makes this book so great.
If you want your customers to be more loyal to your business, pick up your copy and put it into action today.
In every chapter you'll find a great tidbit that will make you whack yourself on the forehead and say, "Why didn't I think of that?" The practicality of these tips is what makes this book so great.
If you want your customers to be more loyal to your business, pick up your copy and put it into action today.
Автор книги: Kevin Stirtz
Где купить: http://www.amazon.com/More-Loyal-Customers-Lessons-Coming/dp/1605859524/ref=pd_bbs_sr_5_s9_rk?ie=UTF8&s=books&s9r=8a10809b1879694301198b0c43e31ead&itemPosition=5&qid=1228749899&sr=8-5
